Privacy Policy
Last updated: October 2026
This policy explains how Byron Bay Tiles and Bathrooms (ABN 76 634 037 700) collects, uses and protects your personal information when you use this website, contact us or visit our showroom at 1/27 Brigantine St, Byron Bay NSW 2481.
What we collect
When you send us an enquiry through this website, by email or by phone, we collect the details you choose to give us. This is usually your name, email address, phone number and information about your project. When you request a quote, place an order or arrange a delivery or appointment, we also collect the details we need to do that, such as a delivery address.
We do not take payments on this website and we do not ask for sensitive information. Please do not include sensitive information in an enquiry.
How we use it
- To respond to your enquiry and give you advice, quotes and product information.
- To arrange appointments, supply products and manage your order.
- To keep records we are required to keep by law.
- To send you news or offers, only if you have agreed to receive them. You can unsubscribe at any time.
We do not sell your personal information.
Who we share it with
We share personal information only where needed for the purposes above: with the service providers that host this website and deliver website enquiries and email to us, and with suppliers, carriers or trades where needed to quote, supply or deliver your order. Some of these providers may store information outside Australia. We take reasonable steps to make sure they protect it.
Cookies and analytics
This website does not use advertising or analytics cookies. Links to other websites, such as Google Maps, Instagram and Facebook, are covered by those websites' own privacy policies once you follow them.
Security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, and we keep it only for as long as we need it.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by contacting us using the details below. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Email info@byronbaytiles.com.au, call (02) 6685 7784 or visit us at 1/27 Brigantine St, Byron Bay NSW 2481.